Booking terms
These apply when you book directly with us: on the site, on WhatsApp, by phone or by email. Bookings on Airbnb or Booking.com follow the platform's own terms.
Last updated 1 November 2026
Price and discount
The nightly price changes with the season and we confirm it in writing before you book. Booking direct gives you 10% off the total.
Final cleaning costs €60 to €70 per stay, depending on the home. Cleaning during the stay is available on request, for a fee.
Tourist tax is not included: it is paid on arrival, at the town's rates.
Confirmation and deposit
Your booking is confirmed once you receive our written confirmation and pay a 30% deposit on the total. The balance is due by the date given in the confirmation.
Cancellation and date changes
Up to 14 days before arrival: we refund the full deposit, or move your stay to other free dates.
Within 14 days of arrival the deposit is not refundable, but if dates are free we will still try to move your stay.
During your stay
On arrival we need an identity document for each guest: the law requires us to register guests with the police.
The number of guests cannot exceed the one shown on the home's page. Pets are welcome only where stated.
Please treat the home with care: any damage must be paid for.
Invoice
We issue an invoice for your stay on request.
Governing law
Italian law applies; if you are a consumer, the rights and the court the law grants you remain valid. For any question: info@chiantiflorencespecialist.com or +39 379 310 8227, also on WhatsApp.